Legal

Terms & Conditions

Last updated: 2 July 2026

Processing fee — flat ₦100, paid by the customer.

A flat ₦100 processing fee is added on top of every payment and paid by your customer — you receive the full amount you request. Example: you request ₦10,000 — your customer transfers ₦10,100 and your balance is credited the full ₦10,000. Of the ₦100 fee, ₦50 covers Kora's processing charge and ₦50 is retained by OrbytPay.

1. The service

OrbytPay provides payment collection and disbursement for connected apps and merchants, processed over Korapay's licensed rails. Collections are settled to your OrbytPay balance only after Kora's signed confirmation and OrbytPay's independent verification both succeed.

2. Fees

A flat ₦100 processing fee is added on top of every collection and paid by the customer (₦50 Kora processing + ₦50 OrbytPay). The amount you request is credited to you in full.
Statements and transaction records itemise what the customer paid, the ₦100 fee, and the amount you received.
Any additional charges levied by receiving banks on the cash side are separate from the OrbytPay processing fee.

3. Settlements and withdrawals

Your available balance may be withdrawn at any time to a Nigerian bank account in your name via Kora disburse. Account names are resolved before sending, balances debit atomically, and failed transfers are automatically refunded to your balance.

4. Refunds

You may refund a credited payment up to the amount you received; the customer's ₦100 processing fee on the original transaction is not returned.

5. Ledger and records

Every balance movement — credits, fees, withdrawals and refunds — is recorded on OrbytPay's hash-chained ledger. Your transaction history in the dashboard and API is the authoritative record of amounts credited net of fees.

6. Your responsibilities

Keep your secret key and sign-in credentials confidential.
Use the service only for lawful commerce and provide accurate account details for withdrawals.
Let your customers know a ₦100 processing fee is added to their total at payment.

7. Changes

We may update these terms; material changes (including any change to the fee) will be shown here with a new "last updated" date. Continued use of the service after a change constitutes acceptance.

8. Contact

Questions about these terms or a specific fee line? Reach the operator of your OrbytPay deployment from the merchant portal.